How Spitfire Advertising, Inc. is Responding to COVID-19 and Its Economic Impact
Our philosophy as a business is to approach this situation with empathy and urgency. Our top priority is the health and safety of our employees and of the communities we serve, which includes our customers and prospects.
Below, you’ll find details of the support measures we’ve introduced so far, along with a set of resources that we hope will help you to adapt to these times.
We know that everybody’s circumstances are different, and if you have suggestions for how we can better support you, please let us know by emailing us. service@spitfireadvertising.com
Our President will read every message we get. We promise to listen to your concerns, learn from your feedback, and continually look for ways for all of us to navigate this situation with empathy together.
How We're Helping to Support Our Customers and Prospects
Reduced Prices and Free Consultations for Prospects and Customers
To support small businesses through this difficult situation, we’re reducing our prices and giving free consultations to our customers and prospects. To schedule your consultation please email us. service@spitfireadvertising.com
Free Tips, Ideas, and Strategies
Businesses of all types and sizes are finding themselves in the position of having to move large portions of their operation online. To help businesses adapt quickly, continue to stay connected with and deepen relationships with their team, customers and prospects, we’re emailing out and posting online free tips, ideas and strategies. See “Your Business Survival Action Plan” section below to connect with us.
Supporting Our Employees and Their Families
Fully Remote Company
Spitfire Advertising, Inc. is a fully remote company. Team members globally work from home, and we're using our internal communications tools, including Ringcentral, Zoom, Slack, Loom, Trello and email, to keep staff updated on the latest developments. Spitfire has a strong remote work culture with team members working fully remotely since 2008. That, along with the fact that the vast majority of our customer interactions take place virtually, has helped us to quickly adapt to the impacts of the outbreak. This has allowed us to continue to deliver undisrupted support to our customers and to remain fully focused on their most urgent needs.
Supporting Our Communities
Your Business Survival Action Plan
To help businesses through this new environment, we have created the Business Survival Action Plan for you. We are publishing blogs, videos, social media posts, doing interviews and sending emails to keep you up to date and give you tips, ideas, what’s trending, and strategies to help you navigate your business through this. Click on the links below to see more.
Marketing Secrets Vault (Blog)
Giving Back
The pandemic has business implications but most importantly, it's a health issue. To help address some of the most urgent health care needs, we've made a donation to the COVID-19 Solidarity Response Fund for WHO. We’d also love for you to add some extra quantity to your PPE and branded merchandise orders to give back to those in need. Email us to discuss this.
PPE Products For Your Business
We have several types of masks, gloves, hand sanitizer, thermometers, gloves and other PPE items with and without your branding. Let us know what you need and we will select the ones that are the best fit for you.